Nerve Fresh (“we,” “our,” or “us”) respects your
privacy and is committed to protecting your personal information. This Privacy Policy explains
how we collect, use, store, and safeguard your information when you visit our website or
purchase our products within the United States. By using our website, you agree to the practices
described in this policy.
1. Information We Collect
We may
collect both personal and non-personal information when you interact with our
website.
Personal Information may include:
- Full name
- Shipping and billing
address
- Email address
- Phone number
- Payment information (processed securely
through third-party payment providers)
Non-Personal Information may include:
- IP
address
- Browser type and device information
- Pages visited and browsing behavior
-
Cookies and tracking data
We collect information when you place an order, subscribe to
emails, contact customer support, or browse our website.
2. How We Use Your
Information
We use your information to:
- Process and fulfill
orders
- Send order confirmations and shipping updates
- Respond to customer service
inquiries
- Improve website functionality and user experience
- Send promotional emails
(if you opt-in)
- Prevent fraud and maintain website security
We do not sell, rent, or
trade your personal information to third parties for marketing purposes.
3.
Payment Security
All payment transactions are processed through secure,
third-party payment gateways using 256-bit SSL (Secure Socket Layer) encryption technology. We
do not store your full credit card details on our servers. Payment processors are responsible
for safeguarding your financial data in compliance with industry standards.
4.
Cookies & Tracking Technologies
Our website may use cookies and similar
tracking technologies to enhance your browsing experience. Cookies help us:
- Remember
user preferences
- Analyze website traffic
- Improve performance and
functionality
You can disable cookies through your browser settings. However, some
features of the website may not function properly if cookies are disabled.
5.
Sharing of Information
We may share your information with trusted
third-party service providers only when necessary to operate our business. These may
include:
- Payment processors
- Shipping carriers
- Email marketing providers
-
Website hosting services
These service providers are required to protect your information
and use it solely for the purposes specified by NerveFresh™.
We may also disclose
information if required by law, court order, or to protect our legal rights.
6.
Data Retention
We retain personal information only for as long as necessary
to fulfill the purposes outlined in this policy, including legal, accounting, and reporting
obligations. Once data is no longer required, it is securely deleted or
anonymized.
7. Data Security Measures
NerveFresh implements
reasonable administrative, technical, and physical safeguards to protect your information from
unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable
security measures, no method of online transmission is 100% secure. Therefore, we cannot
guarantee absolute security.
8. Your Privacy Rights
(USA)
Depending on your state of residence, you may have certain privacy
rights under applicable U.S. laws, including:
- The right to request access to your
personal data
- The right to request correction of inaccurate data
- The right to request
deletion of personal information
- The right to opt out of marketing communications
To
exercise these rights, please contact our customer support team through the official
website.
9. Email Communications
If you opt-in to receive
promotional emails, we may send you updates, offers, and product information. You can
unsubscribe at any time by clicking the “unsubscribe” link included in our
emails.
Transactional emails related to orders or account activity may still be sent even
if you unsubscribe from promotional communications.
10. Third-Party
Links
Our website may contain links to third-party websites for
informational purposes. We are not responsible for the privacy practices or content of those
websites. We encourage users to review the privacy policies of any external sites they
visit.
11. Children’s Privacy
NerveFresh does not knowingly
collect or solicit personal information from individuals under the age of 18. If we become aware
that we have collected personal data from a minor without parental consent, we will take steps
to delete that information promptly.
12. Changes to This Privacy
Policy
We reserve the right to update or modify this Privacy Policy at any
time. Changes will be posted on this page with a revised effective date. Continued use of our
website after updates constitutes acceptance of the revised policy.
13. Contact
Information
If you have questions or concerns about this Privacy Policy or
your personal data, please contact NerveFresh customer support using the contact information
provided on our official website.
NerveFresh™
1201 N Orange Street,
Suite #7223
Wilmington, DE 19801
United States
Email:
support@nervefresh.com
Phone: (800) 000-0000
By using the NerveFresh
website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.